Sep 14, 2020 | Lab Informatics
Understanding scientific informatics support First Rule of Customer Support: Be responsive. Second Rule: Do not talk (much) to your customers! Sounds ironic?  Not actually. We’ve been preaching this rule to our scientific application support analysts and it’s starting...
Jul 21, 2020 | Clinical Biometrics, Lab Informatics
On the other day, I was speaking to my friend who works in process development for a chip manufacturer in New Mexico. Being a jolly person in general, hearing him speak this time around was miserable. He described how his organization was re-purposing its...
Mar 31, 2020 | Lab Informatics
Recently, my team and I were on our way to a client’s office for a Business Analysis meeting with their QA (Quality Assurance) team to evaluate and pick the right LIMS (Laboratory Information Management System) solution for their needs. The heavy snow in Chicago...
Nov 14, 2019 | Lab Informatics
A fitting Drug Metabolism and Pharmacokinetic (DMPK) profile remains a challenge to reduce risks and improve efficiency in pharmaceutical R&D, leading to major drug failure cases. Compounds with optimal DMPK results seem to be efficacious and safe when choosing...
