Business Delivery Consultant


Q. What is the job description?

»   The Business Delivery Consultant will be responsible for developing and delivering the technical solutions for the research and development divisions of pharmaceutical and biotech companies. The delivery consultant will work primarily with Zifo Business Consultants and in conjunction with the internal Zifo support team to deliver the required technical solutions.  The Business Delivery Consultant will have the required technical and application knowledge & development skills required to deliver the customer solutions to the desired state

Q. What are the job responsibilities?

»         Business Delivery

o    Understand the Business processes and systems analysis provided by the Business Consultants analysis

o    Evaluate the requirements created by the Business Consultant and develop technical solution designs that deliver the requirements

o    Deliver Technical solutions to the customer based on the requirements

o    Contribute to recommendations and future state strategy in collaboration with the Business Consultants

o    Establish current state process workflows and data models that deliver the required business outcomes

o    Produce and deliver required documents and reports to project teams & customers

»         Basic Business Development

o    Help identify and develop new opportunities in existing and new accounts by promoting Zifo as a R&D solutions partner 

»         System Configuration

o    Ability to configure requirements into various LIMS/ ELN and related scientific applications

o    Testing and validation of the configured elements 

Q. What are the required skills?

»         Strong Written and Oral communication skills

»         Basic Business Analysis Skills

o    Technical Writing

o    Data Analysis

o    Process & Data Modeling

»         Basic Project Management skills

o    Resource & Effort Planning

o    Task Planning & Scheduling

o    Risk Assessment

Q. What are the desired competencies?

»         Independent, Self-Motivated & Results driven individual

»         Willingness & Ability to acquire quickly new Technical Skills & Business Principles

»         Ability for Critical Thinking and Logical Reasoning

»         Good Understanding of Pharmaceutical Research and Drug Discovery & Development processes and Biologics workflows

»         Experience 5+ years with Customer/Client focused delivery model

»         Knowledge of 21CFR Part11 regulations

»         Previous experience 5+ years with Productivity tools such as VISIO, Excel, PowerPoint, Word, Microsoft Project

»         IIBA, PMP Certification is a plus

»         Strong Understanding of SDLC, ITIL concepts, Database Design and Data Modeling concepts

»         Previous experience with working in large scale implementation projects

Q. What is the required education/work experience?

»         Bachelor’s/Master’s degree or equivalent in a scientific or health care field

»         Minimum 5+ years as a Business Process Consultant/Analyst, preferably in the pharmaceutical /Life sciences industry

»         Strong experience in R&D Informatics systems such as LIMS, ELN, SDMS, CDS etc.

»         Integration of instruments and system interfaces

Q. What is Zifo?

»       Zifo RnD Solutions is a fast-growing global organization with offices in US, UK, Germany, France, Japan, China, Singapore and India. Zifo helps organizations strategize, design, implement and support their systems in the areas of Laboratory Informatics, Scientific Data Management, Clinical Biometrics, Genome Informatics and Compliance Solutions.

»     Zifo works with customers from more than 20 countries, including 7 of the Top 10 global Biopharmas. It has been ranked one of the Fastest Growing Technology Companies for 8 consecutive years (2012 – ’19) by Deloitte, and thrice been recognized as one of the Best Companies to Work For in India by the Great Place to Work Institute (2016-’19) four times in a row.

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We are happy to see your interest in joining our India team, but unfortunately we do not have any vacancies at this moment. Kindly submit your profile and we will reach out to you when any requirement arises in future.