Q. What is the job description?
» The Business Process Consultant will be responsible for developing new business and providing support to strategic
projects for Life sciences companies. The Consultant will work with Business Users and Managers of our Customers in
conjunction with the internal Zifo support team. The Business Process Consultant will provide the consulting skills
required to analyze customer needs and gaps and propose solutions to achieve the desired state
Q. What are the job responsibilities?
» Customer Success
• Review Business processes and systems
• Evaluate Industry trends to identify areas for optimization
• Develop recommendations and future state strategy
• Perform Gap Analysis, Define Future state process workflows and data models
• Produce and deliver required documents and reports to customers
• Project Management(Customer & Internal)
» Business Development
• Establish and manage the relationship with customers
• Identify and develop new opportunities in existing and new accounts by promoting Zifo as a R&D solutions
» LIMS Configuration
• Ability to configure requirements into various LIMS applications
• Testing and validation of the configured elements
Q. What are the required skills?
» Strong Written and Oral communication skills
» Business Analysis Skills
o Requirements elicitation & Use Cases creation
o Managing user requirements workshops
o Technical Writing
o Data Analysis
o Process & Data Modeling
o Data Mining
o Cost/Benefit Analysis
» Project Management skills
o Resource & Effort Planning
o Task Planning & Scheduling
o Scope & Time Management
o Vendor Management
o Risk Assessment
o Invoices management
Q. What are the desired competencies?
» Independent, Self-Motivated & Results driven individual
» Willingness & Ability to acquire quickly new Technical Skills & Business Principles
» Ability for Critical Thinking and Logical Reasoning
» Good Understanding of Pharmaceutical Research and Drug Discovery & Development processesand Biologics workflows
» Experience 5+ years with Customer/Client focused delivery model
» Knowledge of 21CFR Part11 regulations
» Previous experience 5+ years with Productivity tools such as VISIO, Excel, PowerPoint, Word, Microsoft Project
» IIBA, PMP Certification is a plus
» Strong Understanding of SDLC, ITIL concepts, Database Design and Data Modeling concepts
» Previous experience with working in large scale implementation projects
Q. What is the required education/work experience?
» Bachelor’s/Master’s degree or equivalent in a scientific or health care field
» Minimum 5+ years as a Business Process Consultant/Analyst, preferably in the pharmaceutical /Life sciences industry
» Strong experience in R&D Informatics systems such as LIMS, ELN, SDMS
» Integration of instruments and system interfaces
Q. What is Zifo?
» Zifo RnD Solutions is a fast-growing global organization with offices in US, UK, Germany, France, Japan, China, Singapore
and India. Zifo helps organizations strategize, design, implement and support their systems in the areas of Laboratory
Informatics, Scientific Data Management, Clinical Biometrics, Genome Informatics and Compliance Solutions.
» Zifo works with customers from more than 20 countries, including 7 of the Top 10 global Biopharmas. It has been ranked
one of the Fastest Growing Technology Companies for 7 consecutive years (2012 – ’18) by Deloitte, and thrice been
recognized as one of the Best Companies to Work For in India by the Great Place to Work Institute (2016-’18).