CAREERS

Business Process Consultant

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Q. What is the job description?

The Business Process Consultant will be responsible for providing business analysis support to strategic projects for the research and development divisions of pharmaceutical and biotech companies and help developing new business for Zifo. The Consultant will work with Business Users and Managers of our Customers in conjunction with the internal Zifo support team.  The Business Process Consultant will have the consulting skills required to collect and analyze customer needs & gaps and propose solutions to achieve the desired state.

Q. What are the job responsibilities?

»         Customer Success

- Review Business processes and systems

- Evaluate Industry trends to identify areas for optimization

- Develop recommendations and future state strategy

- Perform Gap Analysis, Define Future state process workflows and data models

- Produce and deliver required documents and reports to customers

- Project Management (Customer & Internal)

»         Business Development

- Establish and manage the relationship with customers

- Identify and develop new opportunities in existing and new accounts by promoting Zifo as a R&D solutions partner.

Q. What are the required skills?

»         Strong Written and Oral communication skills

»         Strong Business Analysis Skills

-  Requirements elicitation & Use Cases creation

-  Technical Writing

-  Data Analysis

-  Process & Data Modeling

-  Data Mining

-  Cost/Benefit Analysis

»         Strong Project Management skills

-  Resource & Effort Planning

-  Task Planning & Scheduling

-  Scope & Time Management

-  Vendor Management

-  Risk Assessment

-  Invoices Management

Q. What are the desired competencies?

»         Independent, Self-Motivated & Results driven individual

»         Willingness & Ability to acquire quickly new Technical Skills & Business Principles

»         Ability for Critical Thinking and Logical Reasoning

»         Good Understanding of Pharmaceutical Research and Drug Discovery & Development processes and Biologics workflows

»         Experience 5+ years with Customer/Client focused delivery model

»         Knowledge of 21CFR Part11 regulations

»         Previous experience 5+ years with Productivity tools such as VISIO, Excel, PowerPoint, Word, Microsoft Project

»         IIBA, PMP Certification is a plus

»         Strong Understanding of SDLC, ITIL concepts, Database Design and Data Modeling concepts

»         Previous experience with working in large scale implementation projects

Q. What is the required education/work experience?

»         Bachelor’s/Master’s degree or equivalent in a scientific or health care field

»         Minimum 5+ years as a Business Process Consultant/Analyst, preferably in the pharmaceutical /Life sciences industry

»         Strong experience in R&D Informatics systems such as LIMS, ELN, SDMS

»         Integration of instruments and system interfaces

What is Zifo?

»     Zifo RnD Solutions is a fast-growing global organization with offices in US, UK, Germany, France, Japan, China, Singapore and India. Zifo helps organizations strategize, design, implement and support their systems in the areas of Laboratory Informatics, Scientific Data Management, Clinical Biometrics, Genome Informatics and Compliance Solutions.

»     Zifo works with customers from more than 20 countries, including 7 of the Top 10 global Biopharmas. It has been ranked one of the Fastest Growing Technology Companies for 7 consecutive years (2012 – ’18) by Deloitte, and thrice been recognized as one of the Best Companies to Work For in India by the Great Place to Work Institute (2016-’18).


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We are happy to see your interest in joining our India team, but unfortunately we do not have any vacancies at this moment. Kindly submit your profile and we will reach out to you when any requirement arises in future.

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