Business Process Consultant


Q. What is the job description?

The Business Process Consultant will be responsible for developing new business and providing support to strategic projects for the research and development division of pharmaceutical and biotech companies. The Consultant will work with Business Users and Managers of our Customers in conjunction with the internal Zifo support team. The Business Process Consultant will provide the consulting skills required to analyze customer needs and gaps and propose solutions to achieve the desired state

Q. What are the job responsibilities?

»       Customer Success
        Review Business processes and systems
        Evaluate Industry trends to identify areas for optimization
        Develop recommendations and future state strategy
        Perform Gap Analysis, Define Future state process workflows and data models
        Produce and deliver required documents and reports to customers
        Project Management (Customer & Internal)

»       Business Development
         Establish and manage the relationship with customers
         Identify and develop new opportunities in existing and new accounts by promoting Zifo as a R&D solutions partner

Q. What are the required skills?

»       Strong Written and Oral communication skills 
»       Business Analysis Skills
         Requirements elicitation & Use Cases creation
         Technical Writing
         Data Analysis
         Process & Data Modeling
         Data Mining
         Cost/Benefit Analysis
»       Project Management skills 
         Resource & Effort Planning
          Task Planning & Scheduling
          Scope & Time Management
          Vendor Management
          Risk Assessment

Q. What are the desired competencies?

»       Independent, Self-Motivated & Results driven individual
»       Willingness & Ability to acquire quickly new Technical Skills & Business Principles
»       Ability for Critical Thinking and Logical Reasoning
»       Good Understanding of Pharmaceutical Research and Drug Discovery & Development processes and Biologics workflows
»       Experience (2-5 years) with Customer/Client focused delivery model
»       Knowledge of 21CFR Part11 regulations
»       Previous experience (2-5 years) with Productivity tools such as VISIO, Excel, PowerPoint, Word, Microsoft Project
»       IIBA, PMP Certification is a plus
»       Strong Understanding of SDLC(Agile is preferred), ITIL concepts, Database Design and Data Modeling concepts
»       Ability to facilitate Scrum ceremonies, prioritize requirements, guide development team and remove blockers

Q. What is the required education/work experience?

»       Bachelor’s/Master’s degree or equivalent in a scientific or health care field
»       Minimum 2 years as a Business Process Consultant/Analyst, preferably in the pharmaceutical /Life sciences industry
»       Strong experience in R&D Informatics systems such as LIMS, ELN

Q. What is Zifo?

»     Zifo RnD Solutions is a fast-growing global organization with offices in US, UK, Germany, France, Japan, China, Singapore and India . Zifo helps organizations strategize, design, implement and support their systems in the areas of Laboratory Informatics, Scientific Data Management, Clinical Biometrics, Genome Informatics and Compliance Solutions.

»     Zifo works with customers from more than 20 countries, including 7 of the Top 10 global Biopharmas. It has been ranked one of the Fastest Growing Technology Companies for 8 consecutive years (2012 – ’19) by Deloitte, and has been recognized as one of the Best Companies to Work For in India by the Great Place to Work Institute (2016-’19) four times in a row. 

Looking for a long-term enriching career with us? Apply with your resumes on our careers page.

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We are happy to see your interest in joining our India team, but unfortunately we do not have any vacancies at this moment. Kindly submit your profile and we will reach out to you when any requirement arises in future.