Q. What is the job description?
» The Business Process Consultant will be
responsible for providing business analysis support to strategic projects for
the research and development divisions of pharmaceutical and biotech companies
and help developing new business for Zifo. The Consultant will work with Business
Users and Managers of our Customers in conjunction with the internal Zifo
support team. The Business Process
Consultant will have the consulting skills required to collect and analyze
customer needs & gaps and propose solutions to achieve the desired state.
Q. What are the job responsibilities?
» Customer Success
· Review Business processes and systems
· Evaluate Industry trends to identify areas for optimization
· Develop recommendations and future state strategy
· Perform Gap Analysis, Define Future state process workflows and data models
· Produce and deliver required documents and reports to customers
Project Management (Customer & Internal)
» Business Development
· Establish and manage the relationship with customers
Identify and develop new opportunities in
existing and new accounts by promoting Zifo as a R&D solutions partner
Q. What are the required skills?
» Strong Written and Oral communication skills
» Strong Business Analysis Skills
o Requirements elicitation & Use Cases creation
o Technical Writing
o Data Analysis
o Process & Data Modeling
o Data Mining
o Cost/Benefit Analysis
» Strong Project Management skills
o Resource & Effort Planning
o Task Planning & Scheduling
o Scope & Time Management
o Vendor Management
o Risk Assessment
Q. What are the desired competencies?
» Independent, Self-Motivated & Results driven individual
» Willingness & Ability to acquire quickly new Technical Skills & Business Principles
» Ability for Critical Thinking and Logical Reasoning
» Good Understanding of Pharmaceutical Research and Drug Discovery & Development processes and Biologics workflows
» Experience 5+ years with Customer/Client focused delivery model
» Knowledge of 21CFR Part11 regulations
» Previous experience 5+ years with Productivity tools such as VISIO, Excel, PowerPoint, Word, Microsoft Project
» IIBA, PMP Certification is a plus
» Strong Understanding of SDLC, ITIL concepts, Database Design and Data Modeling concepts
» Previous experience with working in large scale implementation projects
Q. What is the required education/work experience?
» Bachelor’s/Master’s degree or equivalent in a scientific or health care field
» Minimum 5+ years as a Business Process Consultant/Analyst, preferably in the pharmaceutical /Life sciences industry
» Strong experience in R&D Informatics systems such as LIMS, ELN, SDMS
of instruments and system interfaces
Q. What is Zifo?
» Zifo RnD Solutions is a fast-growing global organization with offices in US, UK, Germany, France, Japan, China, Singapore and India. Zifo helps organizations strategize, design, implement and support their systems in the areas of Laboratory Informatics, Scientific Data Management, Clinical Biometrics, Genome Informatics and Compliance Solutions.
» Zifo works with customers from more than 20 countries, including 7 of the Top 10 global Biopharmas. It has been ranked one of the Fastest Growing Technology Companies for 7 consecutive years (2012 – ’18) by Deloitte, and thrice been recognized as one of the Best Companies to Work For in India by the Great Place to Work Institute (2016-’18).
Looking for a long-term enriching career with us? Apply with your resumes on our careers page.
We look forward to meeting you soon!
We are happy to see your interest in joining our India team, but unfortunately we do not have any vacancies at this moment. Kindly submit your profile and we will reach out to you when any requirement arises in future.